Submit a Repair Request
Troubleshooting Repair Issues
Before submitting a service request, please read the troubleshooting guide provided in your Tenant Handbook. Completing these steps can save you money! Residents will be charged for a service call if the service technician determines the resident failed to perform routine maintenance tasks as outlined.
Resident Responsibilities
Before submitting a service request, residents must review the troubleshooting section of the Tenant Handbook and attempt to resolve the issue first. If a maintenance request is submitted, residents must make the home available by securing any pets in a bedroom or outside and coordinate a time to be home. If a technician is unable to enter the property then, a trip charge will be assessed to the resident.
Emergencies
In the event of an emergency, and the property is threatened, please contact the office immediately at (833) 485-0900. NOTE: If your safety is threatened, or if you need emergency services (police / fire / ambulance) PLEASE CALL. 911 IMMEDIATELY.
Service Requests
You may submit a request 24 hours a day via your Tenant Portal or from the form below. We will make every attempt to resolve your issue promptly. Please fill out the maintenance request form. A member of our staff will receive it and respond promptly! Note: For AFTER HOURS EMERGENCIES ONLY, call (833) 485-0900